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Online Request for Service and Complaints

Kowanyama Aboriginal Shire Council is committed to ensure that the standards detailed in our policies and stated in government guidelines and legislation are upheld.

Complaints

If a breach is identified, Council encourages that a "Complaint" be made so that Council has an opportunity to remedy the breach and improve service provision, transparency and accountability.

Request for Services

Council also encourages general "Requests for Services" to be made so that Council has an opportunity to assist.  A "Request for Service" is a request for Council to take action in relation to a service or product provided by Council. Examples include:

  • A leaking water pipe
  • An overflowing waste bin
  • Road maintenance

For more information please see our Complaints Management Policy.

To make a Request for Service or Complaint please complete the online form below.

Council will accept anonymous complaints.

Personal Details

Contact Details

Request Details

*

Request for Service

e.g. bins not being collected, street rubbish, barking dogs, pot holes
Please provide details of the location of the service required.

Complaint Details

Include details of what has taken place and persons involved.
When and where did this happen?
If you have supporting documents, please zip and attach them here

Council Notification Details

 
When and how did you make the complaint?
What would you expect Council to do to resolve your complaint?

Privacy Statement

Your personal information is protected by law and can only be released to someone else where authorised by law or where you give your permission.

Council is collecting the personal Information contained in this document for the purpose of addressing your complaint. This collection of personal information is authorised by law under the Local Government Act 2009 (Qld). It is Council’s practice that the information contained in this document is disclosed to the Queensland Government as part of its regulatory requirements under the Local Government Act 2009 (Qld) and Local Government Regulation 2012 (Qld).

Council Contacts

Get in touch

Phone: (07) 4083 7100
Email: email/admin)(kowanyama.qld.gov.au

WARNING: Aboriginal and Torres Strait Islander viewers are warned that the following program may contain images and voices of deceased persons.